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Open Your Privacy Settings Before Joining

Privacy controls for account sign-up, DANA wallet checks, QRIS payment records, and device sessions are set out here so you know what we collect before you open your…

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wwbola Open Your Privacy Settings Before Joining
CONTACT PATHS

Switch To Privacy Support When Needed

Privacy requests work faster when you contact us from the same account email, phone number, or wallet name used in your profile.

Live chat 10:00-22:00 WIB Open live chat from the account menu and choose Privacy Policy help. We can confirm your registered phone, explain device logs, and tell you which step is needed before a data correction is processed.
WhatsApp privacy help Message our WhatsApp support line from the number linked to your account. For safety, we ask you to avoid sending full wallet screenshots unless our agent requests a cropped transaction reference.
Email [email protected] Use email for access, correction, deletion, or retention questions. Include your account ID, registered contact detail, payment rail involved, and the date range so we can trace the right record.
DATA CARE

Browse How We Protect Account Data

Your account data is handled through practical controls: login checks, limited staff access, cookie settings, payment reference matching, and retention windows tied to account activity.

Account data we collect

We collect registration details, login timestamps, IP region, device type, wallet references, and game activity records. These help us operate your account, trace payment status, and answer privacy questions with the right context.

Cookies and device signals

Cookies remember language choice, session status, and basic security signals. If you clear cookies in Chrome or Safari, we may ask you to sign in again and confirm a code before account changes.

Payment data handling

For DANA, OVO, GoPay, and QRIS, we store reference IDs, status, amount, time, and the account name submitted. Card numbers are not part of these local wallet records on our account pages.

Security checks

If a login appears from a new device, we may hold sensitive profile edits until you pass a code or support check. This protects your wallet records and recent Blackjack or Football Betting activity.

Retention and deletion

We keep account and transaction records for as long as needed to run the service, resolve disputes, and meet operational duties. When retention is no longer needed, we remove or anonymise the record.

Correction requests

You can ask us to fix a misspelled name, old phone number, or wrong email from Profile > Privacy. We may request proof that matches your account before applying a sensitive change.

Browse Your Privacy Questions Before Joining

The answers below focus on how this Privacy Policy works when you open an account, use local payment rails, move between devices, or contact support. We keep the wording practical so you can decide what to share, how to correct it, and which channel to use if you need help with your data.

We collect the details needed to create and protect your account, such as name, phone, email, login time, device type, and IP region. Wallet records are added only when you start a DANA, OVO, GoPay, or QRIS transaction.

Game activity records help us show account history, trace disputes, and check whether a session matches your login pattern. The record usually includes title, time, round reference, and account ID, not extra personal details.

Yes. Go to Profile > Privacy or email [email protected] with your account ID and the field that needs correction. For phone, email, or wallet-name changes, we may ask for an extra account check.

Cookies help keep your session active, remember language choice, and flag unusual access. You can clear them in your browser, but clearing cookies may require a fresh sign-in and code check before sensitive actions.

We use wallet records to match payment status and answer support questions. We share only what is needed with relevant service partners or when required by a valid lawful request tied to account operation.

Open Account > Security > Active Sessions to see recent device entries. If you see a phone or browser you do not recognise, contact live chat during 10:00-22:00 WIB before changing wallet details.

You can request deletion by email or through privacy support. Some records may need to remain for service operation, payment tracing, dispute handling, or lawful duties, and we will explain what can be removed.

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